Secure payment

VISA and MasterCard have developed a system for making secure online purchases. The secure e-commerce payment system requires the issuer of the card (bank, savings bank, or other entity) to identify the cardholder before authorizing payment via Internet.

https://www.avarcastrotamillas.com is registered with this security protocol and hence, once all products to be purchased have been selected and all other subsequent data has been introduced relevant to said purchase, a window that connects to the banking entity opens and requests identification.

Your debit or credit card's data and your password are protected by the security system (via SSL protocol with https connection) from the moment of their entry and shall at no time be provided to our company.

Once the bank has verified identification, https://www.avarcastrotamillas.com will receive confirmation that the cardholder has completed the transaction satisfactorily and will complete the order. If card identification is not correctly completed, the banking entity informs https://www.avarcastrotamillas.com of this fact and the order is cancelled with no charges whatsoever made to your card.

What is 3-D Secure?

3-D Secure is a security service that protects against the unauthorized use of your MasterCard or VISA. It is a simple system given that there is no need to obtain a new debit or credit card, nor download any additional computer applications, nor pay any additional fees whatsoever. “MasterCard SecureCode” or “Verified by VISA” execute additional steps for authentication so as to protect your account from unauthorized Internet users. If you wish to learn more regarding the 3-D Secure payment system, click on MasterCard SecureCode or Verified by VISA.

Payment via PayPal

Payment may also be made via PayPal. To be redirected to PayPal upon completion of your order, you must simply select PayPal as the form of payment.

If you are a PayPal customer, you can confirm payment by introducing your user data on the PayPal website. If you are a new user, you may begin your session as a guest or open a PayPal account to complete payment.

Your order will be shipped once payment has been received. Normally, payments via PayPal are completed within minutes.

If payment is made via PayPal, you will always receive confirmation of your order. Bear in mind that errors can occur when processing your order on PayPal's website.

If you should wish to return any items, the amount will be returned to your PayPal account. You will then be able to decide if you wish to use this credit directly through PayPal or if you prefer to have it transferred back to your bank account. These options can be managed via your PayPal account.

Payment via bank transfer

If you choose this method of payment, once the order is completed you will receive a confirmation e-mail with our bank account information. If this does not occur, please check your spam filters or call our Customer Service department free of charge.

Once your order is completed, we will hold those items included in your order for a period of 10 days, and once payment is received, we will proceed to ship your order immediately. Please bear in mind that depending on the bank, the transfer may take from 2 to 4 business days for completion. Any applicable transfer fees are subject to your bank.

Important: for us to confirm payment with no delay, the ORDER NUMBER that we provide you must be included in the reference or concept section of the confirmation of the transfer. Please do not use the invoice number.

With payment via bank transfer, you will have 10 days to make any returns, no questions asked. Once your return has been confirmed, we will return the amount of the purchase or item to the same account from which the transfer was made.

FREE DELIVERY

If you spend over €150, we will send your order to you absolutely free (see exceptions for countries)

15 DAYS FOR EXCHANGES

​If you are not satisfied when you receive your order, you have up to 15 days to exchange it, hassle-free

FREE RETURNS

Your satisfaction is of the utmost importance to us and you can return your unworn eco-friendly avarcas to us at no cost

This site is owned by Hijos de M. Leon Mercadal, S.L., residing at C/ Purísima, 59 - 07760 Ciutadella de Menorca - Illes Balears - España and NIF B57933616.

Linking Policy

Any links to other websites that appear on the pages of https://www.avarcastrotamillas.com are offered to the user merely informative purposes, so https://www.avarcastrotamillas.com is not responsible for the products, services or content offered or supplied on pages stations located in another domain.

Intellectual and Industrial Property

All material on https://www.avarcastrotamillas.com belongs to Hijos de M. Leon Mercadal, S.L. and is protected by intellectual property rights as stated in the LPI. Any unauthorized use is expressly understood as a violation of these rights and could lead to appropriate sanctions. It is, therefore, reproduce, use, modification, distribution and public dissemination of the contents of this website without permission of the author perceptive.

Data Protection and Treatment Policy Personal Data

The data provided through the Web are stored in a data file owned by Hijos de M. Leon Mercadal, S.L. has been declared, as is perceptive in Spanish Data Protection Agency. The purpose of this information is solely for the recruitment of the requested service and for subsequent notification of promotions or services within the company itself. In no case be transferred to third parties or companies, except those required by law or associates of Hijos de M. Leon Mercadal, S.L.. The files may be processed by companies responsible for data processing and web hosting. These suppliers have signed service contract committing themselves to the same treatment conditions imposed by Hijos de M. Leon Mercadal, S.L. as required by the Data Protection Act.

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Jurisdiction and applicable law

You agree that the law governing the operation of this service is Spanish. Any dispute concerning the interpretation or application of these provisions shall be the responsibility of the Courts of the consumer. If Customers outside the Spanish state courts competent are those of Menorca.